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| TriZetto Releases Facets 4.51 The TriZetto Group announces the general availability of Facets 4.51, the newest version of TriZetto's enterprise-wide core administration software to help healthcare payers improve productivity, enhance service and enable growth. Seventy-nine U.S. health insurance companies, including 18 BlueCross BlueShield plans, use TriZetto's Facets system, and nearly half of all Americans receive health insurance from payers using the company's Facets or other software applications. The Facets product is part of TriZetto's suite of core administration systems that help payers efficiently execute core administrative functions, including claims processing, premium billing and customer service. With enhancements to Facets 4.51, customer service representatives at health plans can use a new keyword feature to more easily find specific benefit information when fielding telephonic inquiries. The Facets application can now be supported in other languages, and the new version includes a feature for customization of screen views. New functionality in Facets 4.51 enables payers to make changes and corrections to debit cards used for medical services by members enrolled in consumer-driven health plans. Additionally, flexible spending account claims that cannot be auto-adjudicated can now be handled using the Workflow feature to increase administrative efficiency. As part of an ongoing effort to support TriZetto customers who administer Medicare health plans, Facets Billing now supports expanded split-billing processing so that multiple entities (i.e. member, employer groups and CMS) can each be billed for specific percentages of an insurance premium. write your comments about the article :: © 2008 Networking News :: home page |