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State of South Carolina Selects Managed Objects’ CMDB360

Managed Objects announces that the State of South Carolina has selected CMDB360 to obtain a single federated view of its IT enterprise. The Configuration Management Database (CMDB) project is being championed by the State CIO, and will enable South Carolina to visually model information about its IT infrastructure components – understand the interdependencies among these components – and to proactively monitor and manage accurate, real-time information across its IT services. This allows IT operations to lower the risk of IT outages caused by changes to its infrastructure, whether planned or unplanned, and accelerates its adoption of ITIL best practices.

Market research has found that up to 80% of IT outages are caused by human error that stems from both planned and unplanned IT changes, as well as shortfalls in testing and process inadequacies. Managed Objects CMDB360 allows enterprises to easily and accurately determine the potential impact of planned changes prior to implementation in a production environment. Similarly, should outages arise from unplanned changes or for any other reason, such as fault failures, Managed Objects allows IT operations to quickly find the root cause of IT outages or degradations – often before performance, availability or end-user satisfaction are adversely affected.

A key reason South Carolina selected CMDB360 is Managed Objects' core competency in federated data integration. Managed Objects' agnostic and vendor-neutral approach allows South Carolina to get the best of both worlds: to simultaneously consolidate multiple IT management tools – including CA Service Desk, Microsoft MOM and Cisco Works – without jettisoning the value of those existing investments.

Automatically integrating and reconciling real-time federated sources of IT management data into an intuitive and accurate visual model of IT infrastructure components are prerequisites for building a comprehensive CMDB. Managed Objects CMDB technology expertise takes these fundamental requirements a step further by providing customers with a flexible, modular and top-down approach that guides simple, efficient and scalable implementations.



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