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| Veramark Unveils New Call Accounting Software Release, eCAS 5.0 Veramark Technologies has announced a new release of eCAS, Version 5.0. Featuring an innovative new look, eCAS 5.0 streamlines the operation for the user with an advanced user interface and increased functionality. Colorful user-definable dashboards display and provide real-time charting of calls by hour, personnel, and extension — users define the primary dashboards they want to monitor. Increased reporting flexibility is achieved with dynamic 3D report graphics, floating column headers, versatile ASCII export capabilities, and additional call center reporting capabilities. Users can assign multiple charge codes to extensions and personnel, giving telecom departments additional flexibility to charge back and allocate costs. In addition, eCAS 5.0 makes it simple to override default international rates, making it easy to correctly cost overseas calls. Rounding out the new product features, eCAS 5.0 offers an improved and simplified installation process, allowing users to download upgrades via the Web. eCAS, a scalable and tightly integrated Web-based call accounting solution, helps organizations control business communications by supplying real-time data that improves the ability to make informed business decisions. Combining the ease of point and click navigation with the control of a built-in robust reporting engine, eCAS offers the flexibility organizations need to successfully anticipate and manage telecom costs. Tested and certified by the leading switch manufacturers, eCAS provides small- to large-sized companies with an easy-to-use and affordable call accounting solution. eCAS 5.0 will be available November 16, 2007. write your comments about the article :: © 2007 Networking News :: home page |