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Zensar Technologies Unveils Unique First Time Offshoring Services

Zensar Technologies announces the unveiling of its unique First Time Offshoring portfolio in London today. Zensar, whose customers include Marks & Spencer, National Grid, Cisco Systems, and Electronic Arts, is launching its FTO service portfolio to an audience of end-user companies, leading vendors, analysts and the media, at the Gartner Outsourcing and IT Services Summit. The FTO service packaging has been built after immense research and development, and enhanced through focused customer and market inputs.

In a significant departure from traditional IT focused approaches, Zensar's multi-stage methodology recognises that successful outsourcing needs equal emphasis on people, processes and technology, and uses a mix of workshops, consulting and training to prepare firms for successful offshore outsourcing. Zensar has inducted experienced consultants, trainers and behavioural specialists into the consulting team. The service guarantees results and has received an excellent response from clients worldwide. Zensar has used the new service to enable a major retailer in the UK and a large global optical lens manufacturing company in the US to offshore their IT and Business Intelligence applications for the first time.

Zensar's consultative solution comprises a multi-stage FTO Service Pack:
• Leadership Team Imperatives Workshop (LT1): Need for FTO, identify expectations, educate and draw up an Action Plan;
• Offshore Readiness Study: Assessing the customer's readiness, looking at its applications, people, processes and technology, looking at risks and presenting a high-level business case for offshoring;
• Application Portfolio Assessment: Mapping applications, categorizing them and giving priority to applications best suited for FTO;
• Offshore Analysis Study: Defining a roadmap and offshoring plan, with strategy, timelines, transitioning and defining business benefits and ROI;
• Phase 1 identification: Deciding on the first implementation, building a plan and team and formulating a contract.

The launch of Zensar's FTO services is on the opening morning at the Gartner Outsourcing & IT Services Summit, 16-18 April, at the Royal Lancaster Hotel, London.



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