|
contents | software | |||||||
| AVST Launches CallXpress 7.9 Unified Communications Solution Applied Voice & Speech Technologies has launched a new version of its flagship unified communications solution, CallXpress. The new version enhances AVST's robust unified messaging offering with the ability for enterprises to define the architecture that best meets their storage, access and security needs. In addition to flexible deployment options, CallXpress 7.9 features new SIP integrations and enhanced localization features. Increasingly, legacy communications systems are reaching end-of-life, and a flexible roadmap to UC has become a top-of-mind consideration for corporate decision makers that are actively seeking alternative solutions. An important component of UC is unified messaging - the integration of voice, fax, and e-mail messages from a single interface including mobile phones, fixed network phones and personal computers. Now, enterprise decision makers can select from four UM architectures based on the needs of their business or they can mix and match based on individual departmental requirements. This unprecedented flexibility is unique to CallXpress and makes it the ideal UC solution for businesses of all sizes. The four 'flavors' of unified messaging offered by CallXpress 7.9 (server-based; client-based; secure and simplified) can be uniquely tailored to fit businesses and organizations in a wide range of industries. UM architecture choices featured in CallXpress 7.9 include: - Server-based: All messages (voice, fax and e-mail) are placed into one location – the e-mail server. Users can access voice messages using any or all of their familiar methods: desktop e-mail program, telephone, web-based e-mail access program, PDA e-mail program; - Client-based: Voice and fax messages remain on the CallXpress system. This dual message store version integrates voice and fax message access from the desktop e-mail client and voice, fax, and e-mail message access from the telephone while minimizing impact on the LAN and e-mail message store; - Secure: Messages on CallXpress are accessed using Web PhoneManager, a secure voice portal, ensuring that voice and fax messages never interact with the e-mail server and therefore cannot be forwarded externally; - Simplified: An e-mail notification is sent, optionally including a copy of the user's voice or fax messages as an attachment to the e-mail. In addition to flexible deployment options, CallXpress 7.9 offers a comprehensive collection of user interface emulations, including Avaya Intuity AUDIX, Octel Aria, Octel Serenade and Mitel NuPoint with Centigram interface. This capability alone makes CallXpress the easiest platform to implement and offers the benefits of UC with minimal training and interfaces that are already familiar to users. Additionally, CallXpress 7.9 features new SIP integrations to IP Telephony systems, including Avaya, Alcatel and Nortel. AVST has also developed a rapid integration tool to assist in future SIP integration projects. The new version is rounded out with expanded localization, new Web PhoneManager features, compatibility for Microsoft Outlook 2007 and Microsoft Windows Vista Business. write your comments about the article :: © 2007 Networking News :: home page |