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| Wavecom Introduces Remote Device Management Services Wavecom announces the launch of Remote Device Management Services (or RDM Services) to complement its Wireless CPU, Wireless Microprocessor and Open AT Software Suite portfolio. Using this new service, customers can develop or enhance their own offers in areas like after-sale repair, preventative maintenance and new product feature updates. Wavecom's RDM Services make it possible to easily and cost-effectively monitor and update products in the field, remotely via a complete, secure, turn-key, end-to-end operated service. Equipment manufacturers and service providers can save significant time and expense by running remote diagnostics, upgrading their own applications and core wireless firmware, add new features or follow evolving standards. Recent industry reports, including one from the Aberdeen Group, conclude that savings derived from establishing a remote device management system can quickly add up. In one example, they looked at savings opportunities by simply reducing the number of dispatches of technicians for service calls. If an RDM system is established in a company that has 50 technicians making an average of 3 service calls per day, the savings can add up to as much as USD 2.3 million annually while, at the same time, dramatically improving the quality of service response. Wavecom's offer is based on a field-proven, OMA-DM-compliant (Open Mobile Alliance – Device Management) client-server software suite. This builds upon existing Wavecom DOTA (Download Over-the-Air) capabilities, enhanced by compression technology, reducing the size of the downloaded software and air-time costs by up to 95%. It will be combined with remote-monitoring features in a range of existing and new Wavecom Wireless CPU s, pre-programmed to accept remote activation anytime and anywhere. The service is expected to begin deployment in the second half of 2007. write your comments about the article :: © 2007 Networking News :: home page |