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Minicom's KVM IP Technology for Improved Remote Support Service

Minicom Advanced Systems is to show IP Control, its latest KVM IP Gateway for remote support, at this year's Optimizing and Securing the Remote Service Infrastructure show at Orlando, Florida, February 6th and 7th.

The palm-sized hardware device lets service administrators perform BIOS level access and control operations for remote computers, via a standard web-browser. With IP Control, extended downtime becomes a thing of the past as mission-critical computers and intelligent devices can be rebooted, without direct physical contact and without having to wait for a field technician to arrive on site.

IP Control is based on proprietary KVM (keyboard, video & mouse) technology that increases the speed and diagnosis accuracy for remote support service providers, and results in lower costs for those operating intelligent devices. Also, KVM technology, unlike software-based remote support solutions, works out-of-band, with no dedicated software running on the existing network that could conflict with mission-critical applications.

IP Control is suited for digital signage applications that require control and maintenance of remote players from a central control room. It also greatly helps advertisers by allowing them to monitor their advertisements without having to leave the office.



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