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Brasil Telecom Signs Five-Year Contract with Convergys

Convergys Corporation has announced a new five-year contract with Brasil Telecom S.A. to expand the use of Convergys' Infinys software to support Brasil Telecom's wireless, wireline, data, and Internet services.

Since 2002, Infinys has supported Brasil Telecom's fixed telephony customers and, as of 2003, its wireless subscribers. Brasil Telecom is one of the largest telecommunications companies in South America. The operator has over 10.8 million fixed lines installed, reaches over 2.2 million customers in mobile telephone services, and has the second largest broadband base in South America.

Convergys currently provides billing and professional services for two of the largest telecommunication companies in South America. With more than 20 years of experience in billing and customer care, Convergys combines its broad portfolio of professional and consulting services, deep technical and operational expertise, and award-winning Infinys software to solve its clients' complex BSS and CRM business problems. Convergys is Outthinking and Outdoing on behalf of its clients every day.



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