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InfoVista's Network Performance Tools for Service Providers

InfoVista has announced the availability of VistaInsight for Networks for Service Providers, version 2.0 (VIN for Service Providers 2.0), a management solution that enables service providers to effectively meet and exceed performance and service requirements for today's advanced communications technologies including Metro Ethernet. The key enhancements to VIN for Service Providers 2.0 include out-of-box functionality to quickly deliver new IP VPN and Metro Ethernet services and enhanced customer-reporting functionalities to enable tiered service offerings.

The adoption of Metro Ethernet - the enabling technology behind advanced communications applications like IP VPN, Internet Protocol Television (IPTV) and virtual private LAN Services (VPLS) - is on the rise and Infonetics Research estimates the Metro Ethernet market will grow 150 percent by 2007. Capitalizing on this trend, service providers are rapidly expanding new offerings, driven by dual market demand from enterprises that seek new connectivity services and residential users that seek triple play applications - voice (VoIP), video (IPTV) and data services over a single broadband network. With these new offerings comes a need for standards-based Ethernet performance management solutions for service providers which provide advanced capabilities such as Layer 2 VPN and Ethernet aggregation management for both Enterprise and Consumer services. At the same time, as service providers increasingly move toward a tiered approach to service delivery, these solutions must offer value through differentiated levels of performance and service.

VIN for Service Providers 2.0 offers the following new features and enhancements:

-- IP VPN and Metro Ethernet performance management - The cornerstone of enhancements for VIN for Service Providers 2.0 rests in InfoVista's accurate modeling of IP VPN services, Metro Ethernet services and hybrids of the two (EoMPLS). This provides service-centric intelligence by identifying and associating the appropriate relationships between service provider edge devices (POPs, PEs), virtual edge-to-edge connections (VPNs, VLANs, VPLSs, Pseudowires), traffic prioritization (QoS, CoS), customer edge devices (CEs) and customer names and their locations. End-user quality-of-experience service levels are linked to these models to provide a structured, priority-based and service-centric approach to performance management, in contrast to traditional first-come, first-served models.

-- Customer-reporting enhancements - Preconfigured customer-facing Portal pages and navigation structures have been enhanced with workflow-oriented dashboards and reports. These optimized navigations have been developed to industry standards such as RFC 2457 and MEF 7, and honed through years of experience in hundreds of customer implementations. Whether through premium reporting or Managed Services offerings, those reports help business users gain insight into class-of-service loading and impending capacity shortages, justifying a business case for service upgrades.

-- Out-of-the-box reports - Building on InfoVista's proven experience with in-depth network reporting on traditional and next generation WAN and LAN technologies, new MetroE reporting and enhanced QoS reporting are now included. A new catalog of market-ready reports enables service providers to quickly build competitive portfolios of tiered service offerings.

-- Ease of integration - VIN for Service Providers 2.0 is engineered to easily integrate with Cisco ISC and Alcatel 5620 SAM, the platforms for Metro Ethernet provisioning, and automates reporting configurations. InfoVista's object-based architecture supports rapid adjustment to evolving, and increasingly prevalent, requirements, enabling service providers to better respond to the performance management needs of their large enterprise customers.



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