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| Telenor Denmark Launches Mobile Switchboard with Gintel's Help Gintel announces that a custom version of its virtual switchboard application is being used by Telenor Denmark for a new enterprise hosted telephony offer. Mobile switchboard from Telenor, which was launched commercially by Telenor Denmark on March 1st, is targeted at small and medium enterprises and offers advanced inbound call management capabilities. The switchboard application manages inbound traffic to users of a Telenor Pure Mobile solution, and provides rich functionality for main number call management. The switchboard is fully integrated with the company directory, allowing presence or absence information to be displayed. External contacts can also be included for the purposes of computer telephony integration (CTI). Enterprises using the service can manage all incoming main number calls through an advanced user interface. Calls can be transferred to extensions, placed on hold and valuable statistical reports can be generated, bringing advanced call management solutions to enterprises without the need for capital investment. The rich functionality is entirely browser-based, ensuring ease of deployment and configuration. The switchboard was developed using AJAX and the Google Widget Toolkit (GWT). As there is no local software, the solution can be accessed via any suitable browser and Internet connections, ensuring simple but powerful configuration and management. write your comments about the article :: © 2011 Computing News :: home page |