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| Transversal Launches ‘Ask Ed’ With competition for students increasing, universities and colleges are under greater pressure to do more to attract the next wave of prospective students. To meet this need, a solution from Transversal called Ask Ed enables future students to use natural language technology to get fast, accurate answers on university or college websites regarding topics which include admissions, fees, accommodation, clubs, international studying or even the local nightlife scene. Ask Ed delivers major benefits for educational establishments and students alike. The web-based self-service knowledgebase enables students to get common questions answered, using natural language immediately and with a higher degree of accuracy than is possible through traditional key word search. By helping students get the information quicker it reduces the risk of frustration and encourages them to engage with the college's website, hence more likely to proceed with an application. Crucial to the overall appeal of Ask Ed is the fact that the solution tracks what questions are being asked. This provides valuable insight as to what students are looking for in a place to study and enables the college to easily 'tweak' the knowledgebase to provide relevant information. Further, it enables college and university principals to ensure that their establishments offer the opportunities students want. Ask Ed is available now, for further information please go to this page. write your comments about the article :: © 2010 Computing News :: home page |