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| Tribold 4 Announced Tribold has announced the latest release of its Enterprise Product Management software solution – Tribold 4. As the only fourth generation EPM solution for CSPs, Tribold 4 embraces new features and functionality based on direct feedback from customers across the globe that are using the product to run their businesses. Tribold 4 brings a rich set of new EPM capabilities in the following five key areas: B2B Product Management for Enterprise Customers - Cost Control – Enterprise products will no longer be custom-built from the ground-up for each customer, but rather constructed from re-usable assets within the product catalog. - Manageable Customer Personalization – Enterprise customer agreements will no longer require complex spreadsheets to manage, but rather centrally maintained with all the possible permutations and options readily available to tailor accordingly. - Assembly Line Efficiency – Quoting and configuration of Enterprise customers' products will no longer be unpredictable in time and outcome, but rather follow pre-defined fulfillment processes that minimize errors and maximize feasibility of the offerings. Streamlining the Order to Install Process - Accurate Offers the First Time – Find the right offer for a customer faster, based upon centrally sourced & reliable product serviceability/compatibility rules. - One-Stop Shopping – Provide a single point of product truth to any ordering portal (e.g., web, CSR, IVR, etc) regardless of the product scope. - Fulfillment Success – Supply the key Order-to-Install systems (e.g., Order Capture, Fulfillment, Provisioning/Activation) with the product definition, rule and service relationship data necessary to successfully complete an order. Lowering the cost of Integration - Expanded query services layer. - Published SID formatted model. - Detailed Tribold SID Mapping toolset. End-to-End Product Life Cycle Management - Project tracking to specific Product/Service components. - Business Case, Design and Promotions tracking for E2E view across the Product Lifecycle. - Interoperability with enterprise BPM. Tribold 4 continues to focus on the Business and IT users with UI enhancements - Thin client support to enable more users across the CSP to collaborate directly with the catalog. - 1-touch Cross Catalog Search. - Advanced Query Building tools. - Pre-built and Customizable Reporting. write your comments about the article :: © 2009 Computing News :: home page |