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Cincinnati Bell Renews Contract with Convergys

Convergys announces that Cincinnati Bell has renewed its contract with Convergys for five years, extending the relationship the companies have enjoyed for more than 10 years. The new contract, which runs through 2013, also contains two one-year renewal options.

As part of the contract renewal, Convergys will continue to provide processing services including provisioning, activation, usage management, and billing for the wide range of services and bundled offerings Cincinnati Bell makes available to its wireline and wireless customers. Convergys will also provide wireline and wireless application development and maintenance services.



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