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| Agentek Expands Field Service Management Agentek has announced Agentek Workforce Optimization, a dynamic routing and scheduling optimization solution powered by a partnership with 360 Scheduling. Escalating fuel prices, unexpected repairs, high maintenance costs, traffic delays and rescheduling issues all erode field service profits. Agentek's new offering of street-level routing, time-of-day travel calculations and turn-by-turn direction capabilities reduce fuel expense, minimize travel, and maximize the field force productive time with customers. Agentek's field service workforce optimization solution provides the ability to adjust quickly to changing business conditions, ensuring the right technician with the right skill level goes to the right job at the right time - enabling companies to dramatically cut costs, improve technician productivity and improve service level attainment. write your comments about the article :: © 2008 Computing News :: home page |