Royal Schools for the Deaf and Communication Disorders

The Royal Schools for the Deaf and Communication Disorders is registered under the Seashell charity and provides full time education (school and college) and residential care to students 365 days a year, 24 hours a day. Its students all have complex communication difficulties and often require one-to-one, sometimes two-to-one support for care and to access learning.

The school/college has around 400 staff working in shifts to provide services to its 83 students. All students have a severe, profound or multiple learning difficulty and additional complex communication needs. Many students have autism, multi-sensory and/or physical impairment, and rely heavily on the IT infrastructure at the school to work reliably and consistently so that their education and care are continued daily.

The school's IT systems are required to run specialist education software and store the myriad of Microsoft Office files produced in the students' education and care plan and in the administration of the organisation as a whole. As well as this the school also stores large amounts of video files recorded every day to aid the students' learning and evidence progress. They are also used for the purpose of individual medical case reviews and educational assessments.

The school IT infrastructure has grown over time from a few desktop PCs to an IT estate of around 150 PCs and laptops spread throughout the buildings on their large site in Cheadle Hulme, Cheshire. Behind the scenes seven Dell servers run the entire school's applications and store the working data.

The Royal School generally found that files were being accidentally overwritten around 10-15 times a year. Bearing in mind the specialist nature of the education and care performed at the school, such data loss would prove particularly damaging to the students if files could not be restored efficiently.

Yosemite provides an easy to manage system that enables the IT manager to set up a template to control which machines should be backed up and what the timing schedule should be.

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