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| The UK Subsidiary of Manitowoc Chooses ServiceNet AirVersent announces that the UK subsidiary of Manitowoc has chosen ServiceNet as the mobility platform for its field technicians. ServiceNet will replace the current paper-based job despatch, reporting and proof of service processes, providing complete control and visibility of both central and field workflow processes, connecting wirelessly with PDA-equipped field engineers. The contract has been brokered by local communications specialists CCS Mobile, AirVersent's North East regional Business Partner, who worked closely with Manitowoc to identify their mobile working requirements and played a key role in identifying and recommending the ServiceNet managed service as being the ideal solution. CCS will provide the airtime agreements, as well as supply and support the mobile PDAs. Manitowoc manufactures lattice-boom crawler cranes, tower cranes, mobile hydraulic cranes, and articulating and telescoping cranes that are built, sold and serviced at multiple locations in five continents. The UK service operation based in Sunderland and Uxbridge has more than 25 engineers providing specialist care, repair and maintenance throughout the country. write your comments about the article :: © 2008 Computing News :: home page |