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| Nuance Mobile Launches Voicemail to Text Nuance Communications announces Nuance Voicemail to Text, a voicemail transcription service that delivers high-quality readable messages to mobile devices. Offered through carriers, the service uses Nuance's speech recognition and transcription workflow solutions to convert voicemails left on any voicemail box into text. Transcribed messages are sent to users as SMS or email messages. Nuance Voicemail to Text allows users to read voicemail messages rather than simply listen to them, introducing the opportunity to access and organize voicemails in new and exciting ways. Because the messages are transcribed, users don't have to worry about writing down or losing information while driving or on-the-go. Messages can be saved, edited, forwarded, indexed in an archive and retrieved anytime, anywhere. The new service is based on Nuance's state-of-the-art Dragon Naturally Speaking speech recognition technology. Dragon NaturallySpeaking enables Nuance to deliver a complete and accurate solution for turning speech into text. Nuance's fully integrated, carrier-grade end-to-end Voicemail to Text service ensures: • Accuracy: Nuance's combination of the most advanced continuous speech engine in the world and Nuance's human transcriptionist services delivers extremely accurate results. The system learns each caller's voice over time delivering improved accuracy and automation rates with use. • Scalability: Profile adaptation offers a clear path to automation with reduced dependency on human transcriptionists. This reduces costs and creates a scalable solution that can grow over time. Nuance's robust speech capabilities coupled with its hosting expertise combine to offer an unrivaled level of scalability to suit business needs/volumes. • Reliability: Nuance has hosted tier-one grade speech-to-text and semi-automated solutions for more than ten years and has successfully deployed more than 2, 500 speech recognition solutions worldwide; the Nuance Healthcare division processes the equivalent of 20 million voicemails per month in medical transcriptions. • Flexibility: Results returned from Nuance Voicemail to Text to the voicemail service platform are compatible with any distribution method, including SMS and email. write your comments about the article :: © 2008 Computing News :: home page |