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Skywire Software Announces Spin-off of iWave Software

Skywire Software has announced the spin-off of its line of iWave Integrator integration software into an independent company under the name iWave Software. The creation of the new company solidifies iWave Software as a leading independent vendor of IT service management (ITSM) integration software, and positions the company for entry into the fast-growing run book automation market.

Brent Rhymes, who previously served as general manager for iWave Integrator, has been named president & CEO of the new company. Rhymes brings more than 16 years of direct industry experience in senior management, sales and marketing to iWave Software. He co-founded two successful technology startup companies, Knoxville-based FileKeeper, Inc. and Houston-based Gapware Solutions Corporation. Rhymes has also held senior executive positions at NetIQ, NEON Systems and Scalable Software, as well as sales and management positions at Microsoft Corporation, IBM and Exxon Company USA.

iWave Software provides software products to integrate, automate and orchestrate ITIL-defined service management processes including incident, problem, configuration, release and change management. Global 500 firms and major IT outsourcers use iWave Software to integrate and automate systems used to manage their enterprise computing environments, enabling them to lower their operating costs, reduce response times and improve customer satisfaction. Benefits to global enterprises using iWave software include:
Breadth of solution: iWave Software provides the largest set of pre-built IT service management integration adapters on the market today. iWave Software ships with over 40 adapters that support the most popular service desk, incident, asset, problem, configuration, change and release management systems.
Platform and vendor independence: iWave Software is a vendor-neutral, platform-neutral integration solution. iWave Software's commitment is to provide integration and workflow automation solutions to customers regardless of which operating systems, hardware platforms or ITSM software they use in their enterprise computing environments.
Proven solution: iWave Software has a proven, 15-year track record of providing leading enterprise and government organisations with ITSM integration solutions. iWave Software works with leading Global 500 companies and major IT service provider and outsourcing firms.

iWave Software will be introducing several improvements to support its multi-national enterprise customer base. One immediate benefit for new and existing customers is a 24x7 support upgrade option, giving customers access to iWave technical support resources around the clock.



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