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| AT&T Mobility Goes Live with Convergys' Dynamic Decisioning Solution Convergys announces that AT&T Mobility has gone live with Convergys' Dynamic Decisioning Solution. The Convergys solution assists customer service agents in providing consistent and proactive care by enabling centralized policy creation and management, as well as automated and real-time policy enforcement across all contact channels. AT&T Mobility signed a 5-year license and support contract for this solution. write your comments about the article :: © 2008 Computing News :: home page |