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| ASC Introduces EVOip Version 8.0 ASC has announced the introduction of EVOip 8.0, a new VoIP recording solution with additional channel capacity and compatibility with a wider range of IP phone systems. EVOip Server Software now records up to 280 channels simultaneously, and, for the first time, integrates with PBXs from Avaya, Nortel, IP Trade and 3Com. In addition, IP phone applications and functionality with existing solutions for Alcatel, Cisco, Mitel and Siemens have been expanded. For example, EVOip+ for Cisco now works with the common SIP protocol, and record-on-demand may be easily initiated by a single button push on the phone itself. The active version, EVOip active for Cisco, is compatible with Cisco Unified Communications Manager 6.0 and higher. Version 8.0 is more user-friendly because many functions may now be accessed directly through the IP phone. These include start/stop, keep/delete and search-and-replay for recorded calls. CTIntegration facilitates this search by tagging calls with more index data than ever before. EVOip 8.0 now lets the user quantify the number of recordings on a daily, weekly, monthly or quarterly basis. It supports more languages including Chinese (Simple and Traditional), Dutch, English, French, German, Italian, Japanese, Korean and Spanish. The product also works with ASC's new Time & Alarm Manager (TAM) for synchronization and contact operation, and displays the current status of connected recorders. The TAM resides at its own IP address and distributes the time signal via network to ASC's communications recording system, Marathon Evolution. EVOip captures telephone calls from the network and enables storage, playback and archiving of the entire interaction. It is entirely software-based and designed for maximum flexibility, scalability, and ease of integration and installation. It records encrypted calls, offers keyword spotting (searching for spoken words) and provides adjustable modes for individual, bulk or selective recording. write your comments about the article :: © 2008 Computing News :: home page |