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| SNAPin Announces Support for Nokia S60 3rd Edition Platform SNAPin Software says its handset-based SelfService product suite will provide support for mobile devices running the Nokia S60 3rd Edition Platform. Developed by Nokia, S60 is a smart phone platform, with more than 50 million devices already in the market. The SNAPin SelfService product suite can support mobile devices across all networks, giving mobile operators an unprecedented ability to monitor and manage their subscribers' service experience. SelfService guides and trains users about applications and services, monitors and reports on subscriber behavior, reports on network events, automatically diagnoses and repairs problems, and most importantly - intercepts calls to customer care and resolves them right on the device. write your comments about the article :: © 2006 Computing News :: home page |