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| SNAPin Announces Support for Microsoft Windows Mobile 5.0 OS SNAPin Software announces that its handset-based SelfService product suite will provide support for mobile devices and smart phones running Microsoft Windows Mobile 5.0. The Windows Mobile operating system will drive sales in excess of thirty million devices next year, and over ninety million by 2010, according to a study by research firm Ovum. The SNAPin SelfService product suite gives mobile operators an ability to monitor and manage their subscribers' service experience. SelfService guides and trains users how to use applications and services, monitors and reports on subscriber behavior, reports on network events, automatically diagnoses and repairs problems, and most importantly - intercepts calls to customer care and resolves them right on the device. write your comments about the article :: © 2006 Computing News :: home page |