Minacom's Residential VoIP Quality Testing for BlackBerry Devices

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Minacom has introduced residential VoIP service quality testing using BlackBerry wireless devices, which now support Minacom's PocketDQ web-based VoIP testing client. Using PocketDQ on their BlackBerrys, technicians can initiate VoIP tests and review results that benchmark the existing phone service under replacement, verify Multimedia Terminal Adapter (MTA) installation, validate VoIP service quality, and identify inside wiring problems. Results are presented in a simple pass/fail on-screen report. Troubleshooting is facilitated by easy click-through access to a complete set of over 60 detailed service quality measurements.

Tests are conducted by Minacom's PowerProbe 6000 Service Level Test Probe, featuring all common VoIP and TDM test interfaces and signaling standards. To perform the test requested from the BlackBerry, the PowerProbe 6000 calls the phone number of the subscriber under test. The test call is answered by a PowerProbe 30 VoIP responder, connected to any 2-wire line jack in the house. In less than a minute, the test system measures Speech Quality (MOS), Call Connectivity, Network Responsiveness, codec performance (Packet Loss, VAD), Echo, Noise, Voice Path Delay, Frequency Response, DTMF (touch-tone) and Fax transmission metrics. Results are immediately available on the technician's BlackBerry.

PocketDQ is the portable web-client for Minacom's DirectQuality R7 service level test automation platform, currently used by over 70 cable MSOs and telcos worldwide for VoIP, IPTV, Internet and Fax/Data service monitoring, installation, and troubleshooting. In addition to the BlackBerry, PocketDQ is also supported by other Internet-enabled devices, including a wide range of common handheld Cable, DSL, and FTTx test sets. The DirectQuality R7 server centrally stores results from all day-of-install tests, allowing technicians and operations engineers to retrieve results from previous tests to facilitate troubleshooting.

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