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OpenMarket Wins Two eGaming Review Awards OpenMarket, a leading enterprise mobile engagement company, was awarded the ‘Mobile Services Provider’ of the year and ‘Best Customer Service’ awards at the EGR B2B Awards, which took place on Tuesday 17th June. OpenMarket secured the Mobile Services Provider award for its Mobile Engagement Platform which helps some of the world’s largest global enterprises interact with their customers and employees. Key to winning this award was the introduction of an innovative Multimedia Messaging Service (MMS) to help OpenMarket’s gaming and casino clients engage and retain their customers. More than 4 million messages were sent per month over the past year, for the gaming sector alone. OpenMarket prides itself on delivering a highly reliable mobile solution, coupled with best practice customer service and support – which was recognised in the EGR B2B award for Best Customer Service. Highly knowledgeable client-facing engineers, based in London, Sydney, India and Detroit, deliver customer support 24 hours a day, 7 days a week, 365 days a year. The eGaming Review B2B Awards celebrate the achievements of service providers and suppliers from across the online gaming industry - including betting and gaming software, networks, mobile, payments, recruitment, IT and infrastructure. “We’re thrilled to win these prestigious awards, confirming that OpenMarket’s dedication to excellence in customer service and platform infrastructure development is truly valuable to the industry” said Adrian Sarosi, Director of Sales and Marketing at OpenMarket EMEA. “We take pride in delivering industry leading mobile solutions and customer service so that enterprises can more effectively engage with their customers and employees, and ultimately grow their businesses.” |
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