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Phocas wins BI Vendor of the Year award

Phocas has been awarded the BI / CPM Vendor of the Year at the prestigious 2009 Software Satisfaction Awards. Phocas was voted ahead of other well-respected contenders for the award, including:

• SAP Business Objects
• IBM Cognos 8 v4 – from IBM
• Oracle Hyperion Planning – from Oracle
• Inca Planning - from Inca Software
• COA Solutions People Analytics – from COA Solutions

The Software Satisfaction Awards 2009, organised by Sift Media, are unique in that they are voted for by end-users of business software, and not a judging panel. This allows the most important decision makers – customers – to acknowledge satisfaction with PHOCAS as a product and Phocas as a company.

In total, over 8,100 votes were cast across the 20 award categories, making the survey one of the largest individual pieces of business opinion research in the UK, not to mention a fantastic level of response from the software user community.

The voting system was based on 4 key attributes. PHOCAS scored an average of 3.67 out of 4.00, with the score for each attribute as follows:-

• Functionality 3.75
• Reliability 3.68
• Ease of use 3.74
• Value for money 3.53

The survey also asked respondents for their 'overall satisfaction' with Phocas as a provider – and the average here was 3.70 out of 4.00. Falkingham was quick to point out that, compared with previous winners of this award, "PHOCAS has excelled – achieving a 'double whammy' of both a much higher average rating, alongside a significantly greater share of vote".



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