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| Corporate Office Properties Trust wins award for excellence Corporate Office Properties Trust (COPT) announced that it has achieved the "Best In The Industry" ranking for 2007 by CEL & Associates, Inc. for commitment to the highest level of quality and service to their tenants. The Company won the 2007 National Commercial Real Estate Customer Service Award for Excellence for Category I properties, also referred to as the "A List" Award. Category I is for companies owning over 100 properties, the largest of the categories. CEL & Associates, Inc. is the nation's largest surveyor of tenant satisfaction within the real estate industry. This is the fourth year in a row that the Company has been the winner in the largest owner category. In addition, the company has 130 buildings that received the property level "A List" Award, an improvement from 121 buildings in 2006 and 11 buildings in 2000, COPT's first year of participation in the survey. To qualify for the "A List" Award, each property must achieve a 50% minimum tenant response rate and a Service Index score of 85 or above which is based on specific success factors - readiness to solve problems, responsiveness and follow-through, quality of management services, quality of leasing services, relationship rating and renewal retention. write your comments about the article :: © 2008 Construction News :: home page |