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Diebold's RemoteTeller system from Couvrette

Couvrette Building Systems' First Lane Surround offers the perfect solution for financial institutions installing Diebold's RemoteTeller systems and replacing teller windows with drive-up ATMs. As financial institutions look to increase security, teller productivity and customer service, more systems, such as Diebold's RemoteTeller system, are being deployed, allowing banks or credit unions to facilitate the move to more efficient assisted-service and self-service transactions. After the RemoteTellerTM system is installed, Couvrette's First Lane Surround allows the financial institution to re-utilize the space once occupied by the teller window as a drive-up ATM.

Diebold's RemoteTeller system is a non-card based approach to in-branch banking using pneumatics and two-way closed-circuit television, CCTV. It eliminates the need for the conventional teller line by remotely locating the tellers, both lobby and drive-up, to a more secure and private area, optimizing teller productivity and reducing customer perceived wait time. Once the financial institution has installed Diebold's RemoteTeller system inside, the drive-up lanes may also be converted to use two-way CCTV and, in effect, become drive-up RemoteTeller system lanes.

In applications where a drive-up ATM is desired, Couvrette's First Lane Surround Couvrette works with the customer to develop the site plan and prepare the site for installation, creating a perfect fit for any size wall opening, setback requirement or curb limitation. This allows the first lane of the drive-through to be completely utilized as a drive-up ATM with little or no disruption to the site during installation. The surround is constructed from sturdy steel or aluminum and can be finished in custom automotive-quality paint or with other exteriors to match existing architectural themes. The through-the-wall installation allows the drive-up ATM to be serviced from within the building for additional security. Optional backlit signcan and down lighting bring added visibility to the ATM, making it a transaction magnet. While the surround is custom fit to the site, it is built using state-of-the-art manufacturing and assembly processes.



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