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| Centex Homes Triad to meet the wants of their customers Centex Homes Triad is being recognized for excellence in customer satisfaction for a second consecutive year, based on the J.D. Power and Associates Certified New-Home Builder Program(SM). More than 65 new owners of Centex Homes in Greensboro, Winston-Salem and Kernersville were surveyed after approximately nine months of home ownership about their experience with the builder regarding customer service, home readiness, sales staff, quality of workmanship/materials, price/value, physical design elements, design center, recreational facilities and location. The division achieved or exceeded benchmark scores obtained by the top 20 percent of new-home builders evaluated in the J.D. Power and Associates 2005 New-Home Builder Customer Satisfaction Study(SM). The program is an extension of the firm's annual New-Home Builder Customer Satisfaction Study, which evaluates customer satisfaction among builders in a number of markets across the country. New-home builders that have closed at least 150 homes in their respective markets are eligible to apply for certification. The certification is valid for one year, after which the new-home builder may apply for re-certification. write your comments about the article :: © 2006 Construction News :: home page |