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| American Water Receives Award for Buffalo's water system American Water announced that it has received the 2005 Public-Private Partnership Award. The National Council for Public-Private Partnerships awarded American Water the honor in the "Service" category for the company's innovative work with the city of Buffalo's water system. The services include repair and maintenance of the distribution system; water treatment and pump station operation; residuals management; customer service; billing and collections; and water meter repair and installation. After six years of working with American Water, the city of Buffalo has recognized $21 million in savings through operational and financial improvements. The American Water-City of Buffalo partnership has made significant improvements to the city's water system, including the complete automation of customer records, the design and construction of a brand new customer service center and a new computerized maintenance and management system. The 2005 NCPPP Awards ceremony will take place at the 2005 Annual Meeting and Awards Banquet, held on Nov. 16 at the Hilton Alexandria Old Town in Alexandria, Va. write your comments about the article :: © 2005 Construction News :: home page |