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Confirmit progresses to UK National Innovation Awards 2017 final Confirmit selected as one of four finalists in the Voice of the Customer Innovation category LONDON, UK and NEW YORK, USA and OSLO, Norway, 10 May, 2017 — Confirmit announced today that it has been shortlisted in the Voice of the Customer (VoC) Innovation category of the UK National Innovation Awards 2017. The UK National Innovation Awards (the Nationals) have been designed by the Directors’ Club United Kingdom to recognise business technology innovations and their impact on customer experience, employee engagement, operations performance, product creation, and profitable growth. Jon Snow, Chairman of Directors’ Club United Kingdom praised the standard of entries, “Directors’ Club are delighted the Confirmit entry was voted through to the final of the Voice of the Customer Innovation category on May 16th. The competition from other entrants was high, as was the quality of the submissions. I am sure their live final presentation will further demonstrate the innovation at the heart of their offering. Congratulations and best of luck.” “We have a proven track record in investment and innovation in solutions that enable Voice of the Customer programmes, supporting organisations that are determined to harness actionable insight in the pursuit of customer experience excellence, ” said Terry Lawlor, EVP Product Management, Confirmit. “Confirmit Horizons offers access to data collected from multiple channels in a visually engaging, easily digestible and quick-to-share format – which is essential in today’s fast-paced environment. We look forward to showing our latest VoC innovations at the live final.” Business leaders who appreciate innovation from a business outcomes perspective will be judging The UK National Innovation Awards 2017. Over 100 senior leaders from customer insight, customer service, customer contact, customer experience and digital have already registered to judge the final. The Voice of the Customer Innovation category final will take place live online at 11am (BST) on Tuesday, May 16th 2017. |
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