ADACOR Establishes Suzuki After-Sales-Solution at Interxion
FRANKFURT, 3rd February 2010 – Interxion, a leading European operator of carrier-neutral data centres, today announced that ADACOR Hosting GmbH has installed a new online after-sales support system for Suzuki International Europe GmbH in one of Interxion’s highly secure data centres in Frankfurt.
The newly developed online portal ensures the efficient management of European warranties for Suzuki dealers and distributors. Hosting specialist ADACOR can rely on Interxion’s high-availability infrastructure to enable its sophisticated bespoke hosting solutions. While customers benefit from ADACOR’s flexible individual support, Interxion’s high-performance data centre provides a secure, scalable foundation to ensure high-power configurations, maximum flexibility and minimum latency.
"On the new web-based platform, our employees and dealers can capture, edit and review all warranty claims. Any product recalls or improvements can be initiated quickly and easily, with ongoing improvement as an element in our quality management procedures, " said Albert Kranyak, ICT Development Manager Europe, Suzuki Germany. "Working with ADACOR gives us a well-developed IT infrastructure with ultra-high availability, comprehensive security, full-service management and 24/7 monitoring and personal support for the entire system. Because this platform is hosted at Interxion, we can also be sure of the resilience of the entire data centre infrastructure, one of the key points in our specifications."
"Our hosting solutions are not prefabricated; every customer receives a package tailored specifically for their needs, " said Andreas Bachmann, ADACOR CEO Project Management and Operations. “For Suzuki in particular, our flexibility and the personal contact and support we provided were key to the decision-making process, and we are extremely pleased that they chose to work with us."
"Our collaboration with ADACOR is a perfect illustration of how we can cooperate with and complement our customer offerings, ” said Peter Knapp, Managing Director, Interxion Germany. “We focus on the construction and operation of the best data centres in Europe, freeing our customers to capitalise on their core expertise. The value each adds to the other’s business proposition is at the heart of the Interxion business model."