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Avaya and Samsung form alliance

Avaya and Samsung Electronics announced a strategic alliance to collaborate on the joint development and marketing of Internet protocol (IP) communications solutions to businesses globally. This collaboration will drive the delivery of enhanced IP convergence products and mobility solutions that integrate both companies' technologies, and offer enterprises greater choice in IP-based network services. The resulting solutions will help businesses drive greater productivity from an increasingly mobile workforce, enhance customer service, and improve business results through enterprise communications.

Under the agreement, Samsung and Avaya will co-develop and market products for IP-based solutions that serve the voice, video and data convergence market. Samsung's established position in the telecom industry, particularly in mobile technology, and Avaya's widely recognized IP telephony market leadership will complement each other, and provide customers with better choices of IP-based network services.

At the initial stage, Samsung will market and resell Avaya's contact center and IP telephony solutions in Korea. The alliance will also drive the co-development of technologies that will enhance Avaya's IP-based mobility and convergence solutions. These solutions will be either co-branded or individually branded, and sold through Avaya's global sales channels.



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