Enigen UK launch new proposition for High-Tech Distributors, transforming Customer Experiences in B2B
London – UK, Turin - Italy - 5th December 2017 - Customer Experience (CX) Consultancy and Oracle Gold Cloud Select Partner, Enigen UK, have today announced a new proposition for High-Tech Manufacturers and I.T. Resellers.
The proposition builds on Enigen’s sector experience and utilises industry research to help futureproof technology selection.
The solution focuses on incorporating fixes to the changing digital landscape that the sector faces in remaining competitive whilst continuing to enhance channel management and increasing margins.
As one of four Industry specific propositions launched by Enigen in 2017, Senior Director, CX Applications at Oracle, Steve Elsham had the following to say:
"Enigen's Hi Tech proposition delivers innovation to a changing B2B economy. The combined capability of Oracle's CX Apps and Enigen's sector knowledge is helping our combined customers digitise their processes, and drive business through modern channels with rapid time to value."
High-Tech Manufacturing and I.T. Resellers, achieve a number of core benefits that deliver technology innovation through a structured roadmap;
• Amalgamating dispersed and unstructured data
• Streamlining the quoting process
• Introducing self-service for renewal and acquisition
• Enhancing market research and tracking vendor & reseller (Channel) ROI
• Gamifying the sales process while making the onboarding process more efficient.
The proposition itself implements core applications within Oracle’s CX suite and is proven to deliver business optimisation and margin improvements across Sales, Service, Pricing & Quoting, Marketing, Commerce, and Business Intelligence.
Enigen UK’s Managing Director, Alex Love, had the following to say on the announcement of their Industry Proposition:
“B2B is changing. Consumers are taking their buying preferences in to the business world, and its affecting the way they buy, sell and serve. Complex, time consuming pricing is damaging the sales cycle - lack of information for partners is reducing loyalty, and disjointed processes are impacting margins. This solution addresses those challenges, builds a plan to transform them and sets up a platform for growth.”
Enigen have some great events and webinars coming up for this sector, so keep an eye on their events page: https://www.enigen.co.uk/events-news/ or drop a quick email to: firstname.lastname@example.org to receive event notifications.