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Comodo Announces the Launch of GeekBuddy

Comodo announced the launch of GeekBuddy - an online support service designed to give live, instant technical assistance to home PC users whenever they have problems with their computer.

The service allows anyone with a Windows based computer and a high-speed Internet connection to receive immediate help from a live Comodo security professional anytime of the day, seven days a week.

For an annual subscription, GeekBuddy software will proactively monitor your PC and alert you when there is a problem allowing you to then connect to a Comodo technician for quick resolution. From this point, the technician will securely work with the customer to help correct any performance or system problems to not only correct the immediate issue but to ensure the machine running in peak condition. Typical services include comprehensive malware diagnosis and removal, performance tune-ups, correction of system and driver errors, printer set up, e-mail set up, assistance with software installation and more.

GeekBuddy customers can connect to Comodo technicians for help as many times as they want throughout the year – without incurring any additional charges. GeekBuddy also comes with bonus security and productivity software including Antivirus, Firewall, Registry Cleaner, Backup Utility and Uninstaller.

GeekBuddy features and functionality:
- Virus diagnosis/removal: PC scan to check for viruses and spyware, then removes any viruses detected.
- PC tuneup: Full assessment to evaluate issues affecting computer's performance, then fine tunes key areas and improves speed and stability.
- Email setup: Set up of Internet-based email accounts — any provider, any account.
- Security review: Activation of basic computer security settings to fix vulnerabilities and prevent loss of sensitive data and possible identity theft.
- Printer setup: Installation or update software and printer drivers and configure printers to work on a wireless or wired network.
- Software installation: Installation of software products and customized configuration for maximum security protection and efficiency.
- Computer troubleshooting: Checks basic hardware conflicts in Windows.
- Power optimization: Green PC services for optimizing power management settings based on how the user users their computer. Go green and save money on electric bills.

System requirements:
- Windows Vista, Windows 7, Windows XP, 32-bit version or 64-bit version;
- High-Speed Internet Access, Internet Explorer Version 5.1 or higher;
- 210 MB hard disk space;
- 128 MB available RAM;
- CD ROM or DVD drive (if not installing via electronic download).



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