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Telefónica Selects Convergys Relationship Management Solutions

Convergys announces that Telefónica International Wholesale Services, a subsidiary of Telefónica, has chosen a Convergys Smart BSS Solution to support corporate customers of its International Services business. The solution includes a license contract for Convergys Rating and Billing Manager and implementation services.

Telefónica International Wholesale Services manages the central services platform supporting Telefónica Multinational Solutions extensive and competitive catalog of high quality, end-to-end telecommunications services including voice, broadband, IP, and mobile services, to its MNC customers.

Convergys Rating and Billing Manager will support Telefónica's MNC customers with end-to-end multinational real-time rating, billing, and reporting for fixed, mobile, and data services. Convergys' Professional Services team will implement the solution.



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