Dalkia Outsources IT Services to Hitachi Consulting UK
Hitachi Consulting UK announces that Dalkia PLC in the UK has outsourced its core IT services to Hitachi Consulting following the sale of Dalkia's Technical Facilities Management business unit. The separation of Dalkia's existing business applications, such as Oracle E-Business Suite, needed to be delivered against aggressive timelines. The initial phase was completed in just nine weeks. Hitachi Consulting UK has since established a new IT infrastructure on behalf of Dalkia in the UK and will provide ongoing, 24x7 support for the new core infrastructure and associated applications.
Dalkia is dedicated to enhancing organisations with services that play a critical role in protecting the environment. The company works closely with customers at more than 70,000 industrial facilities, public and commercial buildings and residential complexes around the world. As an energy partner with more than 80 years energy management experience, Dalkia helps to optimise environmental performance and reduce energy costs. The UK operation is headquartered in Staines, UK.
"Following a strategic review of our UK operations, we sold our Technical Facilities Management business unit", said David Thompson, CIO of Dalkia PLC. "As part of the agreement, the ownership of the majority of Dalkia's existing IT applications and technical infrastructure transferred. As a result, we were required to de-merge our existing applications and re-establish a new IT infrastructure. As a long-term services provider of Dalkia, we engaged Hitachi Consulting UK to provide us with the necessary expertise in de-merging our core business applications, in particular the Oracle E-Business Suite, and re-establishing our whole IT infrastructure. Hitachi Consulting has both in-depth technical expertise and a good commercial insight into our business operations."
Hitachi Consulting UK managed the procurement and build of Dalkia's new UK core infrastructure, including the provision of hardware, network devices, storage, server virtualization, Linux and Microsoft Windows operating-systems, backup solutions and multi-data centre IT Service Continuity and disaster recovery links. Hitachi Consulting UK will also provide ongoing managed support for all of the IT components.
The support will primarily be provided via remote access from Hitachi Consulting UK offices in Manchester as well as its Support Centre in Pune, India on a 24x7 basis. Final completion for the new IT infrastructure is planned for Q2 2010.
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