Convergys Renews Relationship Management Contract with Leading Telecommunications Company

Convergys announces that a FORTUNE Top 50 telecommunications company has renewed its longstanding contract for Convergys Smart BSS Solutions for five years.

Convergys will continue to provide the client account management services through a customized software solution that Convergys designed specifically for the client. Convergys will also continue to provide data processing, application support and development of this customized solution that assists business customers with the sale of voice products. This solution enables enterprise customers to fulfill their provisioning requirements on one call.

Convergys' cost-effective solution and the high-quality customer experience it provides prompted the client to continue its relationship with Convergys for a five-year term.

Convergys Smart BSS Solutions deliver innovative support of convergent services leveraging real-time marketing innovation, minimizing risk, reducing operational costs, and generating revenue in order for our clients to focus on building valuable relationships with their customers. Convergys supports six of FORTUNE's Top 10 communications companies.

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