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Mercer Selects Sinequa in a Unified Enterprise Search Project

Mercer has selected Sinequa in a unified enterprise search project across strategic information sources. Sinequa Enterprise Search will boost Mercer's productivity, making employees more efficient by enabling them to quickly find relevant information and leverage intellectual capital across the organization.

The initial phase of the project has been deployed in the UK, where Mercer has 3,000 employees and an intellectual capital alone consisting of more than 30 million documents. Mercer had previously implemented both desktop and intranet search solutions. However, these disparate search solutions fueled the need for a single unified enterprise search solution. After a thorough evaluation of leading vendors, Sinequa Enterprise Search was selected as the most appropriate product to meet Mercer's needs.

Having successfully completed internal projects with other search tools allowing users to access the most valuable content sources, Mercer understood the challenges related to search projects and was serious about enterprise search. The synergies between Mercer and Sinequa were reinforced as Sinequa Enterprise Search was able to address Mercer's large file server search requirement. Mercer has been leading the way with Enterprise Search, using the power of Sinequa and their existing business systems to provide an integrated user interface.

The Enterprise Search project has been designed to help Mercer's users find not only the most relevant documents to their search terms, but also the people with the right skills and experience related to these. Through Sinequa's software, Mercer's users can search their online People Directory for relevant people to contact about the topic in question. The software's functionality also presents users with the option to contact these people directly via email and instant messaging.

Once the first phase of the project is completed in the UK, Mercer and Sinequa will extend their partnership to ensure the successful rollout of the project to other regions, including the US and EMEA.

Compatible with Mercer's existing infrastructure, Sinequa Enterprise Search is a robust, enterprise scale product that is simple to deploy and maintain, keeps IT investment costs low and needs little customization. With over 70 connectors, Sinequa Enterprise Search provides out of the box connectivity to all enterprise information sources and applications, security management and scalability to handle large volumes. Its flexible and ergonomic user interface facilitates user adoption across Mercer's diverse lines of business.



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