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ntl:Telewest Business Strengthens its National Ethernet Capabilities

ntl:Telewest Business has strengthened its National Ethernet capabilities by adding seven Classes of Service (CoS) and Performance Reporting, offering organisations complete control over their communications usage. ntl:Telewest Business is the only UK network provider to offer seven Classes of Service to its nation-wide Ethernet customers, furthering its commitment to providing next generation communications on customers' terms.

The new CoS levels have been designed to give organisations the resources to align their communications service usage directly with their corporate and business needs. This sets a new standard in the telecommunications industry for customer visibility and control of services.

National Ethernet customers are also able to monitor the performance of the customers Class of Service polices and the performance of the underlying network via an easy to use online portal. These types of tools are already in place for customers of ntl:Telewest Business's Internet Protocol Virtual Private Network (IPVPN) services.

National Ethernet is a service for organisations that have sites across the country and require a robust high-bandwidth next generation network to connect these locations. To ensure optimum network performance to their sites, customers can now monitor the network, from point to point in near real time over the online portal. The downloadable data can be customised and filtered for detailed analysis, for example organisations can study network performance across different regions and identify any peaks or troughs in traffic over periods of time.

Labelling and prioritising traffic types can be done by the customer or by the ntl:Telewest Business network. This lets organisations prioritise bandwidth for different types of traffic so that less critical traffic does not delay vital information. The ability to prioritise traffic in this way is now a key consideration for organisations wanting to align communications investment with their organisational goals.



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