FireSky Chooses Convergys
Convergys announces that FireSky, a new video game publisher dedicated to improving how gamers play together online, has signed a new contract for Convergys' Relationship Management Solutions.
Convergys will provide online-gaming consumers of the soon-to-be-released Stargate Worlds massively multiplayer online role-playing game (MMORPG) with state-of-the-art inbound customer support services. Convergys' dedicated contact center agents will initially provide customer support to English, French, and German-speaking customers for general game playing questions as well as technical, account management, or subscription-related questions.
Stargate Worlds is based on a popular Stargate television series from MGM. Players who step through the gate will:
· Feel the Heat – Master the battlefield using modern tactics and firepower;
· Travel Instantly – Dial up the Stargate to explore dozens of worlds from ancient civilizations to high-tech planets;
· Team Up – Battle devious and powerful enemies with your friends;
· Find the New You – Pick from seven archetypes with unique skills and styles;
· Don't Fight It – Simulate translation, repair, and sabotage with minigames as your buddies battle it out;
· Advance With the Story – New missions, weapons, and loot delivered regularly.
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