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Convergys Closes Acquisition of Intervoice

Convergys announces the successful closing of its acquisition of Intervoice for $335 million in cash or $8.25 per share. Both companies are recognized leaders in their respective domains. This combination provides clients with a suite of solutions, from a single source, that enhances customer and employee interactions and simplifies operations.

Convergys is already addressing strategic methods of bringing the two companies together in a way that best serves all clients, ensuring they receive the superior levels of service they have come to expect from both companies.

Here are the strategic and financial benefits of the acquisition:
· Comprehensive product and services offering - By integrating Intervoice's complementary speech automation, Web self-service, and mobile applications, Convergys will offer a comprehensive array of automated and live agent services coming from a single source.
· Expanded client base and growth opportunities in global market - Intervoice currently serves thousands of enterprises and network service providers across multiple industries. Cross-selling opportunities will accelerate Convergys revenue growth in 2009 and beyond.
· Predictable revenue with attractive contribution margins - Intervoice revenues for its fiscal year ended February 28, 2008, were approximately $202 million. Slightly more than fifty percent of these revenues are maintenance and hosted services revenues that are predictable and recurring. These revenues should generate attractive margin contributions.

Intervoice has US locations in Dallas, Orlando, and Mountain View, California, as well as in China, Brazil, the UAE, South Africa, Singapore, Germany, the Netherlands, Ireland, and the UK. Intervoice has served more than 5,000 customers in 80 countries during its 25-year history.



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