business Launches Total Care has announced the launch of Total Care, a 100% fixed fee, full proactive monitoring, IT Support package for the small and medium sized companies. The package provides its clients with their own virtual IT Department.

The service fee includes:
All remote support;
All on-site support;
Access to technicians Monday Friday 08:00 to 20:00;
24 hour access to the help desk via the web;
Full Pro|Active monitoring of all your systems;
System and security patch management;
24 hour access to technical assistance available.

The Total Care Service is available on a 12 month contract, guaranteed by a Service Level Agreement.

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