Custom House Hotel Selects iBAHN
iBAHN has won the contract to install ETVi, iBAHN's complete digital in-room entertainment package, at the Custom House hotel. Custom House is located opposite the EXCEL Centre in Docklands, close to Canary Wharf, London, making it a popular venue for business travellers that demand high quality internet access and services. The Hotel had already installed iBAHN's advanced High Speed Internet Access (HSIA) solution in January 2008, upgrading from T-Mobile's Hotspot service to answer increased demand. Since iBAHN services were introduced in all 278 guest rooms and throughout the entire hotel, including conference spaces and public areas, hotel revenue has increased.
iBAHN's ETVi delivers digital services direct to the guest room, combining digital TV entertainment, secure high-speed internet services and an electronic booking capability for hotel services, delivered over the Hotel TV, including room service and reservations. Using ETVi, Custom House hotel will be able to totally integrate guest services with entertainment packages, offering multiple revenue streams and improved guest satisfaction from the ease of use of the system and greater choice of high quality entertainment.
Custom House hotel recently won a contract with the London Olympic committee responsible for accommodation to become a preferred hospitality supplier for contractors, volunteers, athletes, presenters, engineers and those involved with the Olympic games.
The ETVi installation at the Custom House hotel is expected to be completed in September 2008.
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