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iWave Software Intros Its New Integration Connectors

iWave Software has announced the first in a new line of integration connectors designed to help customers combine Microsoft System Center Operations Manager with other popular IT service management (ITSM) applications.

The first connector in the new product line is the iWave System Center Operations Manager 2007 to CA's Unicenter Service Desk r11 Connector. Microsoft System Center Operations Manager helps organizations centrally manage their physical and virtual environments, including desktops, mobile devices and data centers. CA's Unicenter Service Desk r11 is a popular service desk application used by large enterprises worldwide to manage service commitments and help keep end users productive.

iWave's new connector enables users to seamlessly exchange information between their Microsoft System Center Operations Manager 2007 and Unicenter Service Desk environments. For the past eight years, iWave has provided secure, bi-directional integration connectors for Microsoft System Center Operations Manager. iWave's next generation product line adds a robust graphical user interface, providing customers with a rich set of tools to design, deploy and manage iWave on their own.

iWave System Center Operations Manager 2007 connector has undergone rigorous testing and has been certified by CA to support the integration of Unicenter Service Desk and Microsoft systems Center Operations Manager.

iWave's System Center Operations Manager 2007 to CA's Unicenter Service Desk r11 Connector is expected to be generally available in early June.



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