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Pegasystems Unveils the Newest Version of Its SmartBPM Suite

At Gartner BPM Summit in Las Vegas, Pegasystems has unveiled the newest version of its SmartBPM Suite, the only software that can:
• Turn business goals into working software without coding;
• Automate localisation of software for global use;
• Accelerate time-to-market with frameworks for industry-specific requirements and processes.

Organisations spend countless hours writing paper specifications that are often misinterpreted and don't give business users what they want. SmartBPM now empowers business users to capture their objectives and requirements directly in the system using familiar tools such as Microsoft Visio and Excel, as well as guided wizards that provide "fill in the blank" questionnaires.

These business requirements automatically produce software applications, complete with user interface, integration and executable business models.

The money and time needed for traditional application project management and testing hampers organisations' ability to automate. Now, Pegasystems is announcing new project and test management frameworks that speed the full business lifecycle of BPM applications. These innovations are expected to reduce time to market and simultaneously improve quality by over 30 per cent.

Pegasystems' new capabilities provide companies with extraordinary degrees of agility to service the specialised needs of multiple geographies, regulatory environments, and channels. These include reuse and sharing of application components across the enterprise, automated accessibility to meet government regulations and automated localisation that enables global organisations to do business locally, around the world.

Pegasystems' newly-announced Internet Application Composer enables companies to write their business process application once and deploy it immediately into their existing web presence, without additional coding or interfaces. This enables a consistent customer experience across multiple channels, including branch, contact center, agents and the internet.

Pegasystems is also expanding its portfolio of unique solution frameworks that give customers a head start in attacking key business issues:
• Customer Service for Insurance, including industry-leading process automation for First Notice of Loss and insurance-specific contact centres;
• Care Management for Healthcare, enabling case managers to create individualised care plans;
• Fraud and Anti-Money Laundering Case Management, for financial services crimes investigation and tracking;
• Product Configuration, enabling rapid creation and customisation of new products for insurance, financial services, healthcare and other industries.



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