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Convergys Forms a Strategic Alliance with Ceon Corporation

Convergys has formed a strategic alliance with Ceon Corporation, a provider of product lifecycle management and fulfillment software for dynamic and bundled communications product offerings, to provide a comprehensive Enterprise Product Management (EPM) solution.

Convergys has also made a financial investment in Ceon, and jointly the two companies will drive a committed roadmap and an integrated product and solution set. The new alliance begins with Convergys enhancing its Infinys Business Support System (BSS) with additional product management capabilities by incorporating Ceon's breakthrough Product Control Center (PCC) application.

Ceon PCC is the communication industry's leading purpose-built and standards-based system focused on enabling service providers to construct, manage, and deploy a layered product catalog that includes the full technical and commercial definition of products.

Convergys' BSS offering, with the expertise and capabilities that Ceon brings, will now include the world's most advanced and comprehensive product lifecycle management solution built for communications service providers. As a result of this alliance, Infinys' enhanced capabilities will include:
- Product Lifecycle consulting;
- Improved order capture;
- Reduced new product introduction time;
- Enhanced product portfolio management.



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