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Guidewire Software Issues Guidewire ClaimCenter 4.0

Guidewire Software has announced the release of Guidewire ClaimCenter 4.0 – the latest version of the claims system for property and casualty insurance carriers. Guidewire ClaimCenter is a complete, 100% web-based claims system used by insurers in all lines of business to improve the end to end claims adjusting process, reduce claims costs, and enhance customer service. ClaimCenter 4.0 further improves insurers' control over their core claim operation by enhancing rules based automation of the claim process, expanding integration with preferred claims adjusting business partners and increasing visibility into key claims performance metrics. ClaimCenter 4.0 will be in general release on November 30, 2006.

This latest release expands Guidewire ClaimCenter's extensive support for the end-to-end claim process. ClaimCenter 4.0's key enhancements include:
- Claim Incident Reporting – speeds the loss reporting process by enabling specialized claim intake units to "fast track" claims reporting without the need to link detailed claim attributes to specific exposures;
- Geocoding – assignment of resources to claim activity by skill-set, availability and proximity to the needs of the claim with distance, maps, and driving directions;
- Enhanced Claim Calendaring Capabilities – all claim related tasks are displayed on a single calendar page for activity tracking, task scheduling, and execution timeliness. Specialized views specific to claims adjusters and claims supervisory personnel are provided;
- Enhanced Fraud Detection – robust business rule capabilities to enable the constant sampling of claims data to assist in identifying potential claims fraud across the life of the claim;
- Public Safety Report Integration - out-of-the-box integration with Metropolitan Reporting Bureau for the transmission and receipt of public safety report requests;
- Bulk Invoice Capabilities - easily detail and execute a single vendor payment while crediting the payment across multiple claim files;
- ClaimCenter Standard Reporting - claim performance reporting module with 40 pre-built claim management reports;
- Enhanced Claim Assignment Capabilities - expands ClaimCenter standard claim assignment capabilities by enabling simplified configuration of customer specific claim resource search and assignment criteria;
- Advanced Web Interface Framework - expanded user interface configurability and design flexibility throughout the system.



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