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Dell Launches Recycling Services for China Customers

Dell will begin providing recycling services to business customers in mainland China and Hong Kong immediately, the company's CEO Kevin Rollins announced here today. The company will provide consumers no-charge recycling by the end of November.

Dell's Asset Recovery Service assists business and institutional customers by removing and refurbishing or recycling old hardware consistent with environmental guidelines. Customers can take advantage of two programs:
- Value Recovery Services: Dell will arrange the packing, shipping and testing of surplus computer equipment for an organization. If it meets functional and cosmetic requirements, it is resold with value from the sale returned to the customer.
- Recycling Services: Dell will dispose of equipment that has no resale value by collecting and delivering it to Dell's recycling partners. The equipment is responsibly recycled according to Dell standards.

By November, Dell will offer a recycling service designed for consumers that provides recycling of used Dell-branded computers and peripheral equipment at no-charge. The service is not tied to a replacement purchase. Launching consumer recycling in China is an important part of Dell's global recycling commitment announced in June.

Dell recently issued a new chemical-use policy outlining the company's precautionary approach to identify and eliminate substances of concern from its products. The policy includes a commitment to phase out the use of all brominated flame retardants and polyvinyl chloride in products by 2009. To demonstrate this commitment, Dell has established an industry working group through the International Electronic Manufacturing Initiative (iNEMI) to identify safe, reliable substitutes for the use of tetrabromobisphenol-A in printed circuit boards. Dell is currently meeting the requirements of the European Union's Restriction on the use of Hazardous Substances directive for products sold in the EU and will implement these requirements on its global product lines.

Product recovery and environmental design are key tenets of the company's efforts to be environmentally and socially responsible. Dell regularly reports on its progress in the areas of corporate accountability, environmental responsibility and community engagement. Highlights include:
- Recovery of 36.1 million kilograms (nearly 40.000 tons) of product for reuse or recycling from customers and company operations during Dell's fiscal year 2006. More than half of this total came from customers, increasing Dell's recovery of product from customers by 72 percent over fiscal year 2005 volumes.
- Participation by more than half of Dell's worldwide employees worldwide in Global Community Involvement Month, an initiative benefiting communities around the world in which Dell has a presence. In China, for example, Dell has established a Dell Learning Center and is building two others to provide technology knowledge and access to rural migrant children.



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