SCO Ships Hipcheck Mobile Service
The SCO Group has announced the availability of HipCheck, the latest offering from the company's Me mobile services division that proactively monitors and manages UNIX and Windows systems through Windows Mobile phones. HipCheck is the only mobile administration solution on the market that combines system monitoring and alerts with secure mobile intervention. As a result, technicians are able to detect, diagnose and correct many common system problems much more quickly than before.
HipCheck allows business solution providers and IT system administrators to continually monitor the health of Windows and UNIX systems, setting alert thresholds for a wide range of parameters. The instant a condition reaches a threshold, an SMS or email message is sent to an authorized technician's mobile phone. "Early warning" alerts can be set on certain parameters, a critical disk drive getting too full, for example, that lets the technician take preventative action.
Proactive mobile administration represents a major advantage for any organization that provides system administration support services. The productivity and cost-savings benefits are particularly strong for organizations supporting systems in multiple locations. A technician working on a problem at one location can find out about and fix a problem at another location with minimal interruption and no response lag time for those systems.
HipCheck is made up of three components: HipCheck Agent, Client and Mobility Server. HipCheck Agent is software installed on each system that needs to be monitored. The Agent software monitors each systems hardware and system status, and then communicates with the Mobility Server. The HipCheck Client is a graphical user interface that enables an authorized user to efficiently monitor systems and perform administrative actions such as responding to alerts and correcting any problems that may arise. The Client runs natively on Windows Mobile 5.0 phones and on Windows desktops. The Mobility Server acts as an intermediary between Agents and Clients. This feature ensures user authentication as well as secure data transfers.
A sampling of HipCheck capabilities and benefits include:
• System Monitoring, Real-Time Alerts and Command Execution
• Memory usage and available free memory
• Hard disk usage, available disk space, and file systems
• Receive alerts if disk space falls below pre-set thresholds
• Monitor and start, stop or restart all services
• Monitor the status of print jobs with the ability to resume, pause or cancel
• Monitor users and control user IDs, passwords, and account access.
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