Schema Signs Agreement with a Major NA Wireless Service Provider
Schema has announced that it signed a license agreement with a major North American wireless service provider. Under the agreement, the tier-1 wireless operator will deploy Mentor, Schema's mobile measurement based network optimization solution in its CDMA network.
By using Mentor the tier 1 operator will be able to see an accurate view of their network from the user experience perspective. Call quality measurement reports generated by the subscribers' handsets will allow the operator to view revenue-yielding hot spots as well as areas of service degradation and drop calls. Mentor proactively sustains network performance and as a result increases network Minutes of Use (MOU) and Average Revenue per Unit (ARPU), reduces operational costs and capital expenditures, and increases customer satisfaction.
Mentor streamlines the complex and time consuming network maintenance and troubleshooting processes by automatically providing solutions to problems identified in the Radio Access Network (RAN). As subscribers move around the network and make use of their mobile handsets, mobiles are constantly engaged in complex interactions with the network that generate specialized quality of service reports that reflect the customer experience. Schema's Mentor analyzes this information, and reports on network performance and service quality. Mentor then delivers clear recommendations to optimize RAN parameters such as antenna tilts, power and neighbor lists. Network engineers can then implement these changes automatically and assure long-lasting peak network quality.
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